Returns & Exchanges
At The Mahogany Store, we want you to be completely satisfied with your luxury fashion purchase. If your item isn't the perfect fit, we offer a seamless 30-day return and exchange window for all unworn apparel with original tags attached.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully place the items in their original packaging, ensuring all designer tags and security seals remain intact to qualify for a full refund.
Attach the Label
Download and print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.
Drop Off and Track
Hand your package to the designated courier service and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing